Return Policy
Initiate returns within 7 days of receipt. Returns are only accepted for damaged or defective items. Products must be in unused and original condition.
Shipping Policy
Delivery times vary by location. You will receive a tracking number after your order is shipped, allowing you to track your order’s progress.
Refund Policy
Once your return is received and inspected, your refund will be processed immediately, and a credit will be applied to your bank account within 3-4 working days.
Refunds are available for two scenarios:
Canceled Orders Before Shipping: If you cancel your order before it is shipped, you are eligible for a full refund.
Returned Damaged or Defective Products: If you receive damaged or defective items, we will issue a refund.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, our Privacy Policy, or any of our policies, please contact us at info@drasclepius.