Privacy Policy

Last updated: 10/23/2023

At Dr. Asclepius , your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you agree to the terms described in this policy.

Collection of Personal Information

We may collect the following types of personal information when you use our website or services:

Contact Information: This may include your name, email address, phone number, and mailing address.

Payment Information: When you make a purchase, we may collect your payment information, such as credit card details or other financial information. We use secure payment processing methods to protect your financial data.

Account Information: If you create an account on our website, we may collect username, password, and other account-related information.

Usage Information: We may gather data about how you use our website, including your browsing history, IP address, and device information.

Communications: We may record and store any communications you have with us, such as emails, messages, and phone calls.

Use of Personal Information

We use your personal information for the following purposes:

Order Processing: To process your orders, including order confirmation, shipping, and delivery.

Customer Support: To provide customer support and address your inquiries and concerns.

Marketing and Promotions: To send you marketing communications, promotions, and updates, unless you opt out.

Improve Services: To enhance and improve our website, products, and services.

Legal Compliance: To comply with legal obligations and protect our rights.

Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, including payment processors and shipping companies, to fulfill your orders and provide services.

Security and Protection

We take the security of your personal information seriously. We employ industry-standard measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Return Policy

Initiate returns within 7 days of receipt. Returns are only accepted for damaged or defective items. Products must be in unused and original condition.

Shipping Policy

Delivery times vary by location. You will receive a tracking number after your order is shipped, allowing you to track your order’s progress.

Refund Policy

Refunds are available for two scenarios:

Canceled Orders Before Shipping: If you cancel your order before it is shipped, you are eligible for a full refund.

Returned Damaged or Defective Products: If you receive damaged or defective items, we will issue a refund.

Contact Us

If you have any questions, concerns, or requests regarding your personal information, our Privacy Policy, or any of our policies, please contact us at info@drasclepius.

Changes to this Policy

We reserve the right to update and modify this Privacy Policy as necessary. Any changes will be posted on our website, and the revised policy will apply to information collected after the update. We recommend reviewing this policy periodically.

This Privacy Policy is effective as of the last updated date mentioned at the beginning of the policy.

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