Effective Date: 29 July 2025
Welcome to Dr. Asclepius Pharmaceutical Company. By accessing or using our website or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. Company Details
Dr. Asclepius Pharmaceutical Company
Legal Entity Name: Dr. Asclepius
Registered Office: 0, Semliya Chau, District Indore, Madhya Pradesh, India – [PIN Code]
Email: info@drasclepius.in
Phone: +91 7777882013
2. Product Information
We manufacture and market healthcare and pharmaceutical products including syrups, injectables, and multivitamin supplements.
All products comply with applicable Indian laws, including the Drugs and Cosmetics Act.
3. Prescription Requirement
Certain products listed may require a valid medical prescription as per Indian regulations. We reserve the right to cancel any order that does not meet legal compliance requirements.
4. Order Acceptance & Cancellation
Orders are accepted subject to product availability and verification.
We reserve the right to cancel any order based on internal checks or non-compliance.
Customers may cancel their order within 24 hours of placement unless the product has already been dispatched.
5. Pricing & Payment
All prices are in Indian Rupees (INR) and include applicable taxes unless specified otherwise.
Payment methods accepted: Razorpay (UPI, Credit/Debit Cards, Net Banking, Wallets).
Orders are processed only after successful payment confirmation.
6. Shipping & Delivery
Orders will be dispatched within 3 to 6 working days from the date of payment confirmation.
Delivery timelines vary depending on your location and courier logistics.
Shipping is currently limited to Indian addresses only.
7. Claims, Replacements & Refunds
Products once sold are non-returnable unless they are received in damaged, expired, or incorrect condition.
Claims must be raised within 48 hours of delivery, along with an unboxing video and photos as proof.
After verification, eligible claims will be addressed via replacement or full refund.
Refunds (if applicable) are processed within 7 working days via the original mode of payment.
8. Bulk Orders (B2B)
Bulk or wholesale orders are subject to minimum quantities and customized pricing.
Additional documentation may be required for verification before order fulfillment.
B2B orders are not eligible for consumer return or replacement policies unless defective or misdelivered.
9. Limitation of Liability
Dr. Asclepius shall not be held liable for any indirect or consequential loss or damage resulting from the use of our products.
Always consult a qualified medical professional before using any health supplement or pharmaceutical product.
10. Intellectual Property
All brand names, trademarks, images, and content on this website are the intellectual property of Dr. Asclepius Pharmaceutical Company and may not be copied, reused, or redistributed without written consent.
11. Governing Law
These Terms & Conditions are governed by the laws of India. All legal matters shall fall under the jurisdiction of the courts in Indore, Madhya Pradesh.
12. Amendments
We reserve the right to update these terms at any time without prior notice. Continued use of the website or services indicates acceptance of the revised terms.
📧 Email: info@drasclepius.in
📞 Customer Support: +91 7777882013